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Terms and Conditions

PDF Website (effective 14/09/05)
Covering all aspects of the Wave Telecom website.

 
PDF Pay Monthly Mobile Telephone Service  (effective 16/05/07)
PDF Freedom pre-paid mobile service   (effective 16/05/07)
Covering all aspects of the Wave Telecom mobile services, BlackBerry Enterprise Solution and BlackBerry Internet Solution. An SLA schedule describes the performance we will aim to achieve.
 
PDF Data Services (effective 15/01/08)
Covering all Wave-supplied private circuits, internet connection and data networking services. An SLA schedule describes the performance we will aim to achieve for our Private Circuit Services and our Internet Backbone Service
 
PDF ISVR Services (effective 03/01/07)
Covering our Your Call and our least cost call routing services
 
PDF Advertising and Listing (effective 01/04/07)
Covering all advertising and listings purchased from Wave Telecom
 
PDF Support Services (effective 24/09/07)
Covering any additional support contracts we provide on equipment or services. An SLA schedule describes the performance we will aim to achieve.
 
PDF General Services 
(effective 09/03/07 for new contracts and 09/04/07 for existing contracts)
Covering general engineering installation work and training etc
 
PDF Equipment Purchase (effective 08/03/07)
pdf Equipment Rental (effective 07/10/08)
Covering all equipment rented or purchased from Wave Telecom
 

PDF Service Level Agreement (effective 04/06/04)
Our standard SLA document describes how we will provide services to a standard level, where applicable. Separate schedules describe the SLA in detail for each service.

PDF Guernsey Live Shortcode
Covering the full terms and conditions for the shortcode "88600" being used at the Guernsey Live Festival 3rd and 4th May 2008